As Google dominates the global search engine market owning more than 92%, it might be one of the best places to showcase your restaurant brand and offering. According to recent statistics, it is estimated that Google processes approximately 63,000 search queries every second, translating to 5.6 billion searches per day and approximately 2 trillion global … Continued

When done right, loyalty programs can generate as much as 20% of a company’s profit, according to research. On the other hand, poorly-designed loyalty programs can not only fail to deliver results but also destroy value. In this article, you will find advice and recommendations on the steps toward creating loyalty programs that work. How … Continued

Building an effective loyalty program, getting approval from the stakeholders, keeping everyone involved, and achieving desired results is not an easy task. That’s why MENU’s Loyalty & CRM experts are sharing answers to some of the most frequently asked questions that may keep you up at night.

The modern restaurant industry trends mostly revolve around digitalization and health & safety. A huge increase can be noticed in digital food ordering overall, with mobile ordering as the leader. On top of that, the technology that has already been part of our lives is entering new, previously not mastered areas: new safety trends have … Continued

Self-service kiosks are a vital part of an omnichannel restaurant customer experience. Kiosks are not only a much-needed way to respond to evolving customer demand for convenience and reduce waiting times but also a powerful way to increase revenues and operational efficiency.  We discussed this topic with MENU’s experts on restaurant Kiosk and Web App, … Continued

Restaurants around the world have found themselves in an uneasy situation: on the one hand, they are striving to offer their own order channels, while on the other, they are looking to tap into emerging and entirely new external order interfaces, such as ordering with Google and social & conversational ordering. For many, it has … Continued